Automation & AI: Navigating disruption

Apr 16, 3:00 – 4:00 PM

Hyland Events

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A new commissioned study conducted by Forrester Consulting on behalf of Hyland explores the roles of automation and AI in enhancing content-related experiences and productivity. In this webinar, leaders from both organizations will speak to the insights and take-aways revealed in the 2024 study.

Join our upcoming webinar, hosted by Hyland and featuring guest speaker Cheryl McKinnon, a principal analyst at Forrester. Cheryl and Leonard Kim, Hyland's chief product officer, will dive into the insights gleaned from the study and recommendations for your organization. Learn how content decision-makers at top-performing organizations are finding ways to capitalize on the — until now — underused technologies of automation and AI, and how these technologies can impact processes, customer and employee experiences, and business outcomes.

In the 2024 study, Forrester uncovered trends that can impact your business decisions today, including:

81% of respondents predicting AI-enabled automation will meaningfully improve content-heavy processes over the next two to three years

Just 30% of respondents themselves are taking advantage of AI-enabled automation

87% of respondents describing data extraction and capture as an important capability in a modern platform

Register now to save your spot and get behind-the-scenes insight into this study. Secure your spot today! 

Open source


  • Cheryl McKinnon

    Forrester Research

    Principal Analyst

  • Leonard Kim


    Chief Product Officer

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