The Automation Maturity Model: Assessing your organization’s progress toward intelligent automation

Apr 23, 4:00 – 4:45 PM

Hyland Events

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In today’s rapidly evolving landscape, automation is essential for organizational modernization and growth. But what is automation, and how can you gauge your agency’s progress in this area?

Join us for a comprehensive overview of Hyland’s “Automation Maturity Model” — a framework specifically tailored for state, county and city government agencies.

In this session, our speakers will explore five distinct levels of automation maturity:

Content management

Process automation

Intelligent document processing

Intelligent automation


Whether you are initiating your automation journey or seeking to refine existing processes, you’ll gain invaluable insights from case studies and real-world applications on how to take your government agency’s automation strategy to the next level.



  • Ken Payne


    Product Manager

  • Natalie Smolenski


    Strategic Advisor

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