Insurance organizations have spent years managing documents, automating workflows, and simplifying transactions. The next opportunity is to give AI the context it needs to understand the business behind that content.

In this session, we’ll explore how Hyland Content Innovation Cloud (CIC) and Enterprise Context Engine (ECE) can transform fragmented insurance content into a connected context layer spanning policies, claims, underwriting, servicing, and other core processes. We’ll discuss how this foundation enables more intelligent automation, improves access to trusted information, and prepares insurers for an increasingly agentic enterprise where AI agents can reason across content, systems, and business processes to take meaningful action.

Attendees will leave with a practical view of where the context layer fits in the insurance technology ecosystem, the business value it can unlock, and how insurers can begin identifying high-value use cases today.